Wurm small order surcharge

Why do we charge a minimum order surcharge?

As a wholesaler, our goal is to provide you with high-quality products at attractive prices while operating efficiently. To ensure this even for smaller orders, we charge a small order surcharge of €15 for orders below €500. This helps us manage the costs and processes associated with each order fairly and transparently.

Below, we explain why the small order surcharge is an important part of our service and how it contributes to offering you long-term benefits.

1. Affordable Prices for All Customers

The small order surcharge allows us to keep our prices as low as possible. Without this measure, we would need to distribute the higher costs of small orders across all customers. This would result in a general increase in product prices—regardless of order size. With the surcharge, our prices remain attractive and fair for larger orders.

2. Fixed Costs Are Independent of Order Size

Every order, whether large or small, incurs the same administrative and logistical fixed costs. These include:

Order review and processing,
Picking the goods in the warehouse,
and packaging and shipping preparation.

The effort is independent of order size and therefore relatively higher for smaller orders.

3. Costs for Packaging and Shipping

Even small orders require packaging materials such as boxes, filler materials, and labels. Additionally, the shipping costs are often similar to those of larger orders. The small order surcharge helps us cover these costs.

4. Efficient Warehouse Management and Quick Processing

We aim to process your orders quickly and reliably. To achieve this, we invest in modern warehouse technologies, staff, and optimized processes. Smaller orders often generate disproportionately high costs, which are offset by the surcharge.

5. Fairness for All Customers

The small order surcharge ensures that larger orders don’t subsidize the costs of smaller ones. This creates a fair and transparent pricing structure for all customers—regardless of order size.

6. Your Advantage with Larger Orders

For orders exceeding a value of €500, the small order surcharge does not apply. This means:

You save €15 per order,
efficiently replenish your inventory,
and benefit from lower unit costs and optimal planning.

A tip: Sign up for our newsletter and get a one-time €5 discount on your next order. This is a great way to effectively reduce the small order surcharge while enjoying exclusive offers and updates.

Drinnen, Innenarchitektur, Zitrusfrüchte, Zitrone, Mobiliar

Our recommendation: Plan your orders strategically

We understand that flexibility is a key factor in your business. That’s why we recommend planning your orders to reach the minimum order value of €500. This is not only more economical but also reduces your administrative workload as you’ll need to place fewer individual orders.

Thank you for your understanding!

With the small order surcharge, our goal is to maintain a fair balance between quality, service, and efficiency for all our customers. Your support helps us continuously improve our products and services.