As a family-run enterprise with many years of experience in the B2B sector – the classic wholesale trade and the import of giftware, decorations and fancy goods from the Far East – we have learned one thing above all, which is that customer satisfaction is our top priority.
In addition to our fundamental values, which have carried us through into the second generation, our aim is to be armed for all the challenges and fantastic opportunities which will come our way in the age of digital reform so that our customers can benefit from the new media and the globalization.
Your passion for the products and your love for the gifts and decoration trade are the driving forces which motivate us to be efficient by processing every inquiry and complying with every wish.
With a combination of traditional standards and values and new innovative capabilities, we strive for enthusiasm for the product and the lifestyle.
Our core values are as follows:
- Value added comes from value demonstrated – unrivaled service for all customers regardless of purchasing volume
- Ability to compete through excellent wholesale prices for traders
- Loyalty and solidarity – customer retention through outstanding merchandise and commercial offerings
- Friendliness, care, and attention – proactive approach to solving problems and processing customer inquiries
Our company philosophy is built on these pillars. Our collection is always on trend and up to date, and we are constantly working on the general process chains in the company in order to provide the basis which you need to gain a competitive advantage in the sales market.
It is the versatility in the different potential markets, however, which is the most attractive draw for large corporate clients, the owner-managed retail outlets, and the e-commerce traders.
Besides proprietary designs and private labelling offers, the services that make all the difference and mark us out from our competitors are …are third party businesses and the classic import of goods from our group of more than 250 selected suppliers in the Far East.
The consistent development of new online-based channels for the flow of goods and information is made possible by the permanent investment in our IT infrastructure in order to push the expansion of service-oriented and digital international business. The growing number of satisfied and successful customers encourages us in our commercial dealings and puts a smile on our face.
One thing which always comes to the fore in whatever we do is that we do it together with our employees and our customers as one big family.
You too can be part of this family – we look forward to welcoming you aboard!
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